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Frequently Asked Questions
Frequently Asked Questions
 
What phone number can I call if I have a question regarding ADP Pre-Employment Services?

To contact ADP Pre-Employment Services, please call 888-606-7869.

 
How do I find assistance with ADP Retirement Services (401(k)/SIMPLE IRA)?

For assistance with Retirement Services, please contact Client Services at 1-800-929-2170.

 
Where can I find my company's retirement plan data?

To access your company's retirement plan data from the ADP Plan Sponsor Web site, please visit http://www.mykplan.com/sponsor.

 
How do I find assistance with the Talent Acquisition / Virtual Edge products?

For assistance With Talent Acquisition / VirtualEdge, please call 215-504-5400.

 
How do I find assistance for Sales, Use and Value Added Tax services?

For Taxware Enterprise or Sales and Use Tax System call 866-890-3971.
For ADP Sales Tax Service or Certified Implementation Partner (CIP) Support please call 866-890-3971.

 
What phone number can I call if I have a question regarding ADP COBRA Services (Consolidated Omnibus Budget Reconciliation Act)?

To contact ADP COBRA Services, please call 800-233-1457.

 
What phone number can I call if I have a question regarding ADP FSA Services (Flexible Spending Accounts)?

To contact ADP FSA Services, please call 800-233-1457.

 
What phone number can I call if I have a question regarding ADP Workers' Compensation Services?

To contact ADP Workers' Compensation Services, please call 800-233-1457.

 
What phone number can I call if I have a question regarding ADP TotalSource™?

To contact ADP TotalSource™, please call 800-554-1802.

 
What phone number can I call if I have a question regarding ADP Dealer Services?

To contact ADP Dealer Services, please call 847-397-1700.

 
What phone number can I call if I have a question regarding ADP Accounts Payable Automation / Procure-to-Pay?

To contact ADP Accounts Payable Automation / Procure-to-Pay, please call 866-627-3287.

 
What phone number can I call if I have a question regarding ADP Unemployment Compensation & Verification Services?

To contact ADP Unemployment Compensation & Verification Services, please call 888-311-4313.

 
What phone number can I call if I have a question regarding ADP Tax Credit Services?

To contact ADP Tax Credit Services, please call 800-327-4021.

 
What phone number can I call if I have a question regarding ADP AdvancedMD / Medical Practice Services?

To contact ADP AdvancedMD / Medical Practice Services, please call 888-825-0224 or visit www.advancedmd.com.

 
What phone number can I call if I have a question regarding MasterTax?

For assistance with MasterTax, please call 480-778-8734.

 
I'm interested in purchasing payroll services in Canada. What phone number can I call regarding this interest?

To contact ADP Payroll Services for Canada, please call 866-228-9675.